NASSAU, BAHAMAS — Dozens of residents who waited outside the Department of Social Services on Robinson Road in the blazing sun for assistance yesterday eventually walked away empty-handed as employees of the department, who were demonstrating over a malfunctioning air condition unit, refused to serve them until the issue was resolved.

Some residents who waited for hours, determined to receive the much-needed assistance, voiced their frustration.

“We came here before 5am,” said one woman who did not wish to be named.

“Now, they gave us the indication that, listen, we are entitled to the grocery slip.

“This is the day that I normally come, on the 28^th of every month, and that is what my contract says. Now I came this morning, sign up my name expecting to be called back in to get my grocery slip to leave to go to the food store.

“My concern is mostly the older people who are crippled; they are walking with a cane, they are sick and they don’t have no assistance because some of them came alone.”

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