The post-pandemic office dilemma: Who returns and who works from home?

In 2020, organizations quickly pivoted to remote work—regardless of their previous capabilities and setups. For some industries, this was an easy and seamless shift. For many others, it was unfamiliar—and at times, a major struggle. 

As we look back on nearly a year of work-from-home data, the results have been overwhelmingly positive—with most remote employees proving to be more productive, while also enjoying the flexibility that can come from a remote setup. This has some organizations leaning toward more permanent remote work in 2021 and beyond. However, some industries are still struggling mightily, and are eager to get back to an in-office model to improve culture, collaboration, and their ability to do business with customers. Regardless of industry or role, working from home has at times created its own set of challenges for individuals as well, such as burnout, over-working, and added distractions—particularly for those in households with kids attending school online.

As we enter 2021, COVID-19 vaccine distribution is underway, and more people will continue to be vaccinated throughout the first half of the year. That means companies will soon be faced with the difficult dilemma of if, when, and how they should return to in-office work. Here are three main components that will be impacted:


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