Jamaica: Some Christiana Scotia Customers Plan To Leave Bank Amid Digital Push

Several members of Scotiabank’s Christiana branch say they will be forced to withdraw their savings and open accounts in other institutions following the bank’s announced plans to expand its digital footprint.

Scotiabank announced that come early 2021, six rural branches will go cashless while two will be shuttered as the bank rationalises its operations. 

While Scotiabank President David Noel downplayed talk of resistance from technophobes, customers in the northeast Manchester town have shared concerns about their competence and willingness to navigate online portals. 

Farmer and vendor Maureen Whyte said she had been banking with Scotia for years but was averse to engaging in digital transactions. 


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