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Alexa, how do I turn off Alexa? Amazon’s smart speaker has CRASHED for users around the world and hundreds of customers say they are being ignored by their devices

Amazon’s Alexa has gone down and is ignoring user’s requests, according to numerous reports from customers.

Alexa is the name given to the artificial intelligence (AI) system that powers the Echo device range.

The smart assistant has been down since early this morning but users say that the device either won’t switch off or is switching itself off.

Outage tracker Down Detector– the website that tracks outages – received hundreds of complaints about Alexa not working at around 8am GMT (3am ET) this morning.

The reports were related to server connections not working and some users had problems logging into Alexa.

The global map shows the areas affected by the outage, which are mostly in the UK and Europe and some in the US.

However, It is now the middle of the night in the country and most users would be likely be asleep.

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